For Team Registration, the documentation requirement may vary based on the coverage purchased. You can expect to provide the following:
Record/Proof of the Incident - Documentation to support the reason for no longer being able to participate - for example: medical documentation for an injury or illness, or at least one third of the team is impacted by an unavoidable travel delay.
If the reason is for a medical condition, each team member which is unable to participate must be examined by a physician within 48 hours of the cancellation and the physician must advise in writing that the affected team member not participate in or attend the event or activities.
Proof that the event was canceled due to weather.
Proof of your Registration - receipt showing your registration amount
Proof of Participation - copy of a roster or documentation from the tournament or event showing participation in the program
Copy of the program schedule - copy of the event or tournament’s schedule or calendar
For Team Registration - Event Cancellation, the documentation requirement may vary based on the coverage purchased. You can expect to provide the following:
Registration receipt showing the amount paid - proof of purchase for the event.
Event or tournament schedule - a screenshot of the schedule will work.
Cancellation notice/message from the organizer: This is simply a screenshot of the email sent to teams informing them of the cancellation.
Proof of refunds/credits received (if applicable):
If you received any credits or refunds, please upload documentation showing the amount received so the claim can be calculated correctly.
If no refunds were issued, please upload a screenshot of the organization’s refund policy confirming that refunds are not provided.