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What if I’m on a payment plan?

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Written by Support
Updated over 4 months ago

If you're on a payment plan and the covered participant is unable to complete the season due to a covered reason before all payments have been made, there are a few options available:

  1. Continue Monthly Payments

    You can continue making your regular monthly payments and either:

    • File a claim each month for reimbursement, or

    • Wait until the end of the season and file one claim covering all the months the participant was unable to participate.

  2. Pay the Balance in Full

    You can choose to pay off the remaining balance in one lump sum and then file a single claim for the portion that’s eligible for reimbursement.

Loss Payee Scenario

If the organization is listed as a loss payee on your coverage and you're on a payment plan, and a claim is approved while there is still a balance owed, the insurance can pay the remaining balance directly to the club. In this case, you would be reimbursed for the payments you have already made, either in full or in part, depending on the claim details.

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